SHIPPING DELIVERY POLICY
Last updated February 24, 2025
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer various shipping options. In some cases a third party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
| Shipping Method | Shipping Fee |
| EXW Customer pickup from the factory No additional services | Free |
| CFR/CIF/CPT Delivery to recipient’s port or city Excludes customs, port charges, and final delivery to the address | * The delivery cost is paid separately and is not included in the total amount. After placing your order, a manager will contact you to confirm all delivery details. |
| FOB Delivery to China port Customer arranges onward delivery | |
| DAP Delivery to recipient’s address Excludes customs and local fees | |
| DDP Delivery to recipient’s door All-inclusive, covers customs and fees |
Payment method
After placing your order, our manager will reach out to discuss the most convenient payment method for you. Once agreed upon, you’ll be able to proceed with payment for your order.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
For information about customs process:
- Email: info@wattsan.com
- Contact us via WhatsApp +86 131 5302 7371
- https://wattsan.com/contacts/
Please, note we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Order cannot be shipped to P.O. boxes.
Not all shipping methods are available for certain items.
Orders only ship on business days, which are Monday – Friday.
To ensure same-day delivery, order must be placed by 5 p.m. EST.
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If uou have any further questions or comments, you may contact us by:
- Phone: +86 131 5302 7371
- Email: info@wattsan.com
- Online contact form: https://wattsan.com/contacts/
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